FAQ

Every Artistifi piece is handcrafted using premium, high-quality materials that reflect luxury
and craftsmanship. Our creations may feature elegant brocades, rich velvets, intricate
embellishments, artisanal fabrics, and carefully curated trims. Depending on the product type,
we also use durable materials like MDF (Medium-Density Fibreboard) and metals for
structural integrity. Each element is thoughtfully chosen to ensure both beauty and longevity.

We make every effort to photograph our products in natural, standard lighting to ensure the
colours you see are as close as possible to the actual piece. However, since many of our
products are handcrafted and made using artisan techniques, there may be slight variations in
the fabric, dye, print, or embroidery from what is displayed on your screen. Additionally,
certain materials or trims may occasionally be substituted with similar, high-quality
alternatives in case of unavailability—without compromising on the overall aesthetic and
quality of the product. These subtle differences are part of the beauty and uniqueness of
handcrafted luxury.

Yes, we do offer customisation based on your preferred colour palette and design
requirements. However, please note that all custom orders require additional processing time
and may incur additional charges depending on the complexity of the request. For custom or
bulk inquiries, feel free to reach out to us at orders@artistifiluxury.com.

Our creations are more than just products—they are heirlooms of artistry, handcrafted with
deep attention and care. Over time, a bit of wear is natural, but with the right TLC (tender
loving care), your pieces can retain their charm for years to come.

Here are a few tips to help preserve your product’s beauty and longevity:

• Avoid direct contact with moisture, perfume, acetone, alcohol, or hairspray, as these
may cause tarnishing or fading.
• If your piece gets wet, allow it to dry naturally in shade overnight—do not use direct
heat or sunlight.
• Store in a cool, dry place away from prolonged exposure to harsh sunlight or
humidity.
• For boxes or decor pieces, dust gently with a soft, dry cloth.

By caring for your Artistifi piece with intention, you’re keeping the craft alive and your
memories radiant.

No, we do not promote or support the resale of our products. Each Artistifi piece is created
with exclusivity and personal connection in mind, and we reserve the right to limit or restrict
purchases that appear to be made for commercial resale purposes. Our designs are meant for
personal use, gifting, or custom experiences—not for unauthorised redistribution.

At Artistifi, we strive to ensure every product looks just as luxurious as displayed. However,
fresh flowers and certain decor elements are sourced from third-party vendors across different
cities. In rare cases, due to seasonal unavailability or vendor issues, we may substitute certain
items with similar alternatives of equal or higher value. Rest assured, we maintain the overall
aesthetics and quality of your order.

Our images represent the design intent and product aesthetics. Since fresh flowers and decor
pieces are often subject to seasonality and local vendor availability, slight variations in color,
shape, or type may occur. That said, we never compromise on elegance, richness, or overall
experience.

Yes, wherever possible, we’ll notify you in advance of any significant changes to your order.
Our team will make sure the final product remains aligned with our luxury standards and
your expectations.